Pro Audio Repair Services
Get your prized pro audio gear and musical instruments fixed right!
Heck…we know it is frustrating enough to have something break…
But, you don’t have to be frustrated with the repair process, too.
Communication is key…for broadcasters and recording studios, as well as you awesome musicians, producers, and audio engineers.
dBm Pro Audio Repair since 1992
Large or small…we fix any broken pro audio equipment.
Relax. No repair contract is too large or too small for us.
What about the constant advancement
in technology and gear?
Audio equipment repair and restoration isn’t child’s play, especially when you do it right. Don’t worry…we have this handled.
Who can you trust?
You can trust us. We have years of repair experience.
Reliable and Quick!
“I trust dBM with my personal gear and am happy to refer them to my clients in and around NYC. They work on a range for products from back-line to PA gear and the get gear fixed both reliably and quickly.” – Sam Berkow, SIA Acoustics
Great Service!
“dBm has always provided us with great service and usually with a quick turn around.” – Baker Lee, Audio Production Coordinator for SIR NY
Second To None!
“I’ve relied on dBm for microphone & outboard rentals for years, and know that I can rest assured that the quality of the equipment is exactly what I expect. I’ve also used dBm’s repair department for myself and my clients. The turnaround time & efficiency of repairs is second to none.” – Billy Perez, SST Studios and Rentals
Here’s a Glimpse of Our Specialties
Pro Audio & Guitar Amp Parts
We can supply you with both generic and proprietary parts for your repair and service needs. From schematics, resistors, capacitors, switches, pots, lamps, to complete PC boards, modules, and cosmetic parts. We have it all.
NYC’s Only Speaker Recone Facility
We service all brands of speakers, including vintage guitar speakers. We stock recone kits for most major brands and models of modern and vintage speakers, as well as a large stock of HF drivers and diaphragms.
East Coast RTW Service Center
dBm is the east coast service center for the awesome RTW range of high-end audio meters & monitors. We provide warranty / non-warranty service and repairs for RTW hardware & software upgrades.
Digidesign by Avid Technology Power Supply Parts
Power supply harnesses available here. This common repair part remedies many problems with these industry-standard ProTools controllers. Call our parts experts at 212.629.0326 to place your order.
SSL, Apogee & Prism Sound Service Center
dBm is very happy to be a warranty and service center for the legendary likes of Apogee Digital, Prism Sound and Solid State Logic (SSL). Our experts are ready to service your gear.
Resurrect Your Dying Classic Keyboard
Roland Juno-106 owners, dBm’s highly-skilled technicians can refurbish the original parts, re-calibrate the synth and return it to its original glory permanently!
Get in Touch With Our New York Audio Equipment Repair Specialists
and get your gear fixed right
PS: If you don’t have a current repair need, let’s keep in touch for the future.
Three easy steps to getting back to business…
Contact us, by clicking the button below, or call us at 212.629.0326.
We email you a quote to get started and you pay online.
Rest easy. We update your repair ticket at each stage of the process.
PS: If you don’t have a current project, let’s keep in touch for future projects.
Want to feel what it’s like to hand over ALL your repair concerns to the dBm experts?
We invite you to tap into our years of audio equipment repair expertise. Manufacturer’s Warranty Repair. Maintenance. Restoration. We have hundreds of happy industry-leading customers.
Simply click the button below to get in touch with one of our musical instrument & audio equipment repair pros now!
PS: If you don’t have a current repair need, let’s keep in touch for the future.
Frequently Asked Questions
“I need my gear fixed yesterday! Can you handle it?”
In short, yes. Well, not yesterday, but ASAP!
Typically, turn around is 2-3 weeks, including finding parts, and actual repair.
But, we do offer a Rush Service for an additional fee of $75 to $125, depending on whether you choose a 1 week or emergency time frame.
“Do you offer a guarantee on repairs?”
We have built our business on our reputation. That means a lot to us.
dBm Pro Audio/Music Services guarantees all of its non-warranty repairs for a period of sixty (60) days from the date of pickup or delivery. If the unit fails with the SAME PROBLEM within this period, return the unit immediately and we will service it at no charge. If the unit requires ADDITIONAL PARTS to solve the ORIGINAL problem, you will be charged ONLY for the parts.
ALL returns are subject to inspection and evaluation by dBm. If, upon inspection, it has been determined that the unit in question has been subsequently modified, abused, tampered with, or repaired by another service organization, the customer will be duly notified and an estimate for the additional incurred diagnostic and service charges will be issued.
THIS GUARANTEE DOES NOT COVER CUSTOMER SUPPLIED PARTS, AND IS VOID IF THESE PARTS ARE USED, BY CUSTOMER REQUEST!
“I am not in New York. Can I ship my gear to be fixed?”
You bet!
If you are shipping in a unit for repair, please enclose a detailed description of the problem, suggestions on how to reproduce the problem if only seen intermittently, and (if the unit is under warranty) a photo copy of your original sales receipt, so we can honor your warranty claim.
Pack the unit WELL (preferably in the original box and packing) and send (insured) to:
dBm Pro Audio Repair
276 Meserole St
Brooklyn, NY 11206USA
We’re sure you understand that dBm is not responsible for damage or loss incurred due to inadequate packing materials or improper box labeling.
A few ways to make sure your gear arrives in good condition:
- Be sure to use a heavy-gauge cardboard box in good condition with at least 4 inches of packing material (e.g. crushed newspaper, bubble-wrap, etc.) on ALL sides.
- Heavy items such as Power Amps and such should be packed in a DOUBLE-WALL BOX.
- Cover any old labels on the box that you use.
NOTE: PLEASE DO NOT USE PACKING PEANUTS UNLESS THE UNIT IS WRAPPED IN A PLASTIC BAG FIRST! The residue generated by this messy packing material can be detrimental to the operation of electronic and electromechanical equipment, as it tends to lodge itself in switches, connectors, key contacts, gears, etc. Doing so will void your warranty.
Shipping International Units? All international units MUST be accompanied by a COMMERCIAL INVOICE containing the item description and commercial value.
Shipping from a storefront shipper (Mailboxes, UPS Store)? Supply us with a personal return address, phone number and contact name, NOT the address and phone number of the shipper! ANY units received in this manner will be sidelined until you contact dBm.
What happens when your unit arrives? You will be issued a work order #, which you will refer to anytime thereafter when inquiring about your repair.
“What exactly do you do?”
dBm:
- is factory-authorized by most major manufacturers of pro audio, amplification, keyboards, guitars, sound and DJ gear.
- is fully equipped to perform restoration, repairs, and overhauls on vintage tube guitar amps and audio gear, as well as vintage keyboards.
- services ALL DAW/digital recording gear, including, but not limited to Avid/Digidesign audio hardware, plus all mfrs. digital mixers.
- maintains a vast hard copy and computer service documentation library of over 20,000 manuals from over 300 manufacturers.
- is a full-service, factory-authorized acoustic and electric guitar and bass repair, set-up and maintenance facility.
- is a full-service speaker recone center, and maintains a large stock of replacement speakers, drivers and diaphragms.
- stocks hundreds of tubes and parts for Pro Audio and Musical Instrument applications (including hard-to-find AMPEG tubes)
“I have a tight budget.”
Well, we have a sweet spot when it comes to budgets. After all, we put HUGE MUSCLE into our work.
We think you will find that getting your gear fixed right, and on time, is worth every penny.
We Specialize in Pro Audio Repair
Get in Touch With Our Musical Instrument Repair Specialists
and get playing again
PS: If you don’t have a current repair need, let’s keep in touch for the future.
We have a solid intuition that you’d love to
get your gear fixed soon, by calling in the right guys.
Well –
then just relax & get in touch with one of our repair specialists at 212.629.0326.
We specialize in pro audio repairs such as backline equipment, studio gear, wireless mics, musical instruments, guitars, speaker reconing and more.
Get in touch now, so you are back up and running ASAP!