Our Fearless Leader. dBm sprouted from the Tech department of his own recording studio in 1987. With a diverse, yet solid background in business ownership, studio management, and recording engineering (not to mention news reporting, photojournalism, and fingerpicking), Steve knows what it takes to make our customers AND his employees happy, and will usually bend over backwards to do so. He's also one of the nicest guys you will ever meet. He's Da Man!

Steve Dwork

 

President/General Manager

 


John is dBm's Technical Services Director and Senior Tech-oid, as well as Co-captain with Steve. John can and does handle any gear in the shop, but his main bag is the repair and restoration of Guitars, Analog Tape Machines, Analog Effects, Vintage Guitar Amps, Tube-based Outboard gear, Speaker Reconing and vintage Keyboards (resident "Rhodes" scholar and "Wurli" man!). He is also the resident Database Programmer, Parts Manager, Webmeister, and whatever ELSE needs to get done. Seriously though, John likes to manage an organized shop, and can be seen (and heard!) doing whatever needs to be done to accomplish this. As a working musician, John thoroughly understands what our customers want to hear (and feel) from their equipment and what needs to be done to accomplish this. He can usually be seen waxing eloquently to customers (and our techs) about analog audio gear and vintage musical instruments, as well as assisting and/or directing a tech in need. And though he works for dBm, he REALLY looks like he belongs on "The Soprano's"! Got a problem with that?

John R. Frondelli

 

Tech & Operations Mgr/Senior Tech

 


A shining graduate of the Institute of Audio Research, Alberto originally spent his internship with us. Now, eight years later, Alberto has, quite literally, become a true Digital Audio master, whether he's working on Digital Audio Workstations, DAT's, ADAT's, or DA-88's (watching him completely disassemble and overhaul a transport is a sight to see!). He's crackerjack on mixers and power amps, too. He ALSO can service whatever we throw at him, so ya gotta love 'im! Natively-fluent in Spanish, he's our very own "Latino Connection", so that our many Hispanic clients may feel at ease when they call or walk through the door. Viva Alberto!!!

Alberto Santamaria

 

Digital Audio Specialist

 


Russell was recommended to us by one of our Authorized manufacturers. It seems that he's made quite a name for himself as an independent technician and road-tech with many top touring acts, including Rod Stewart. Getting a bit road-weary, Russ has joined us here at dBm, and boy, are we happy! Russ is one of those techs who can service whatever you throw at him. He is an expert on anything that pumps power into a speaker, including some REALLY hip guitar amp mods. Russ is also a working musician (guitarist extraordinaire), so he's able to approach everything from a musical, as well as a technical perspective. Go, Russ!

Russell Crapella

ANOTHER great picture of Russ!

Audio/E.M.I. Technician

 


When we took on Behringer Service, we wanted the best technicians available, so we hired Mark for Behringer Console service and technical support. Why Mark? Quite simply, because no one knows mixing consoles like he does! With Mark around, the consoles just seem to repair themselves. Thorough and detail-oriented, there isn't a console this man cannot service, from ANY manufacturer. And, he's a heck of a nice guy!

Mark Negron

Console Specialist

 


A favorite of many name musicians, Lyndel has been a tech for a LONG time, and experience ALWAYS counts. His persistence and patience enables him to do some of the most tedious repairs around the shop. He literally knows this business in and out, and we are SO elated to have this cool dude on board at dBm.

Lyndel Williams

Audio/MI Technician

 


Tom comes to us via the now-defunct Mazzotti Music in Brooklyn. Tom specializes in guitar amplifiers and guitar, and it's no surprise that he is an accomplished player himself. What this means is that he fits perfectly into the "dBm Formula", which means that all of our techs not only SERVICE the technology, but all USE the technology as well. This man gets the job done! Glad to have ya boy!

Tom Gavin

Audio/Mi Tech

 


We "imported" Nick from Condor Electronics of Seattle (where else?). He wanted to move to The Big Apple, and, since he was already in the business, we snatched 'im up! Nick knows this business inside and out, and to just call him a "counter man" would not do him any justice. He also does receiving, shipping, parts and phones. His laid-back West Coast demeanor is perfect for when things get REALLY hairy around here. Like the rest of us, he's a musician as well (drummer extraordinaire), so he's well aware of our customer's needs. You rock, Nick!!!

Nick Nation

"Front Man", Tech, Shipping

 


Like Tom, Jay comes to us from Mazzotti Music in Brooklyn, where he managed the counter, techs, sales, lessons, and whatever else came his way. Like Nick, he hails from the Pacific Northwest, so he also brings a calm demeanor to our otherwise hectic New York digs. Now that he hs been with us awhile, we are ready to hand him "The Whip". Welcome Jay!

Jay Jascot

Front Man, Office Manager

 


With our ever-growing business, we needed "high-command" up front. Enter "Electra". The brainchild of NEC Communications, she has the ability to handle 48 phone lines at once! Though her looks are rather unconventional, she fits right in, and ALWAYS makes sure that the phone gets answered in the proper manner. We're just wondering, though, why doesn't she ever place a Friday lunch order?

"Electra"

"Receptionist"

 


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This page last updated February 23, 2010