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Our Fearless Leader. dBm sprouted from the Tech department of his own recording studio in 1987. With a diverse, yet solid background in business ownership, studio management, and recording engineering (not to mention news reporting, photojournalism, and fingerpicking), Steve knows what it takes to make our customers AND his employees happy, and will usually bend over backwards to do so. He's also one of the nicest guys you will ever meet. He's Da Man! |
Steve Dwork |
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President/General Manager |
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John is dBm's Technical Services Director and Senior Tech-oid, as well as Co-captain with Steve. John can and does handle any gear in the shop, but his main bag is the repair and restoration of Guitars, Analog Tape Machines, Analog Effects, Vintage Guitar Amps, Tube-based Outboard gear, Speaker Reconing and vintage Keyboards (resident "Rhodes" scholar and "Wurli" man!). He is also the resident Database Programmer, Parts Manager, Webmeister, and whatever ELSE needs to get done. Seriously though, John likes to manage an organized shop, and can be seen (and heard!) doing whatever needs to be done to accomplish this. As a working musician, John thoroughly understands what our customers want to hear (and feel) from their equipment and what needs to be done to accomplish this. He can usually be seen waxing eloquently to customers (and our techs) about analog audio gear and vintage musical instruments, as well as assisting and/or directing a tech in need. And though he works for dBm, he REALLY looks like he belongs on "The Soprano's"! Got a problem with that? |
John R. Frondelli |
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Technical Mgr/Senior Tech |
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A shining graduate of the Institute of Audio Research, Alberto originally
spent his internship with us. Now, six years later, Alberto has, quite
literally, become a true Digital Audio master, whether he's working on Digital Audio Workstations, DAT's, ADAT's, or DA-88's (watching him completely disassemble and overhaul a transport
is a sight to see!). He's crackerjack on mixers and power amps, too. He
ALSO fixes whatever we throw at him, so ya gotta love 'im! Fluent in Spanish,
he's our very own "Latino Connection", so that our many Hispanic
clients may feel at ease when they call or walk through the door. Viva Alberto!!! |
Alberto Santamaria |
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Digital Audio Specialist |
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Russell was recommended to us by one of our Authorized manufacturers. It
seems that he's made quite a name for himself as an independent technician
and road-tech with many top touring acts, including Rod Stewart. Getting
a bit road-weary, Russ has joined us here at dBm, and boy, are we happy!
Russ is one of those techs who can fix whatever you throw at him. He is
an expert on anything that pumps power into a speaker, including some REALLY
hip guitar amp mods. Russ is also a working musician (guitarist extraordinaire),
so he's able to approach everything from a musical, as well as a technical
perspective. Go, Russ! |
Russell Crapella |
ANOTHER great picture of russ! |
Audio/E.M.I. Technician |
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When we took on Behringer Service, we wanted the best technicians available,
so we hired Mark for Behringer Console service and technical support. Why
Mark? Quite simply, because no one knows Behringer consoles like he does!
Mark is formerly of Samson Technologies, Behringer's former U.S. distributor,
and was the anchor of Behringer Console service for several years. With
him around, the consoles just seem to fix themselves. Thorough and detail-oriented, there isn't a console this dude can't fix, from ANY manufacturer. And, he's a heck of a nice guy! |
Mark Negron |
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Console Specialist |
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The newest addition to the dBm fold, Lyndel has been a tech for a LONG time, and experience ALWAYS counts. His persistence and patience enables him to do some of the most tedious repairs around the shop. He literally knows this business in and out, and we are SO elated to have this cool dude on board at dBm. |
Lyndel Williams |
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Audio/MI Technician |
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We "imported" Nick from Condor Electronics of Seattle (where else?). He wanted to move to The Big Apple, and, since he was already in the business, we snatched 'im up! Nick knows this business inside and out, and to just call him a "counter man" would not do him any justice. He also does receiving, shipping, parts and phones. His laid-back West Coast demeanor is perfect for when things get REALLY hairy around here. Like the rest of us, he's a musician as well (drummer extraordinaire), so he's well aware of our customer's needs. You rock, dude!!! |
Nick Nation |
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"Front Man", Tech, Shipping |
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Tonya basically just showed up at our front door one day as a customer. She has a long track record as a show tech, and really knows her stuff. When she asked us if we needed anyone, we said "YES!!!". At dBm, we don't let the good ones get away. Tonya's knowledge of gear and friendly demeanor make her a perfect match for the craziness of the busy days at our front counter. She shares the helm with Nick. Welcome aboard Tonya! |
Tonya Pierre |
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"First Lady", Public Relations |
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With our ever-growing business, we needed "high-command" up front. Enter "Electra". The brainchild of NEC Communications, she has the ability to handle 48 phone lines at once! Though her looks are rather unconventional, she fits right in, and ALWAYS makes sure that the phone gets answered in the proper manner. We're just wondering, though, why doesn't she ever place a Friday lunch order? |
"Electra" |
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"Receptionist" |
