dBm Pro Audio Repair NYC

Dear Valued Clients,

As a supplier of media assets and equipment, we are open to take care of you.

However to comply with physical distancing, we will be working with fewer staff members on hand.

In order to insure that we provide the best experience we can for our customers, here are some guidelines and information:

  • Please call ahead (212.629.0326) with any repair needs.
  • We offer curbside pickup for those who do not wish to come in. You will need to have a scheduled time.
  • We do offer delivery and pick up on a limited basis.
  • We are sanitizing equipment coming and going.

Although it’s not “business as usual”, we are here for you, and want to serve you the best that we can. We are thankful to be able to continue to serve you, and we appreciate your support. We hope you and your families are healthy and safe.

Curbside Pickup Photo

Get your prized gear and musical instruments fixed right!

Heck...we know it is frustrating enough to have something break...

But, you don’t have to be frustrated with the repair process, too.

Communication is key…

both for broadcasters and recording studies, as well as you awesome musicians.

New York Audio Equipment Repair

dBm Pro Audio Repair in New York City, since 1992

Guitar Repair NYC

Large or small…we fix any broken audio equipment.

Relax. No repair contract is too large or too small for us.

What about the constant advancement
in technology and gear?

Audio equipment repair and restoration isn’t child’s play, especially when you do it right. Don’t worry…we have this handled.

Who can you trust?

We have 100+ years of combined repair experience right here in the heart of Manhattan.

Digidesign by Avid Technology Power
Roland- All Musical & Pro Sound Products
JBL- All Live & Studio Sound Products, Speaker Reconing
Korg - All Keyboards, Vox & Blackstar Amplification
Yamaha - All Live & Pro Sound Products, Keyboards, Guitars and Amplification (Yamaha & Line 6)
Mackie - All Pro Sound product

dBm Pro Audio

Reliable and Quick!

“I trust dBM with my personal gear and am happy to refer them to my clients in and around NYC. They work on a range for products from back-line to PA gear and the get gear fixed both reliably and quickly.” – Sam Berkow, SIA Acoustics

Great Service!

“dBm has always provided us with great service and usually with a quick turn around.” – Baker Lee, Audio Production Coordinator for SIR NY

Second To None!

“I’ve relied on dBm for microphone & outboard rentals for years, and know that I can rest assured that the quality of the equipment is exactly what I expect. I’ve also used dBm’s repair department for myself and my clients. The turnaround time & efficiency of repairs is second to none.” – Billy Perez, SST Studios and Rentals

Here’s a Glimpse of Our Specialties

Pro Audio & Guitar Amp Parts

We can supply you with both generic and proprietary parts for your repair and service needs. From schematics, resistors, capacitors, switches, pots, lamps, to complete PC boards, modules, and cosmetic parts. We have it all.

NYC's Only Speaker Recone Facility

We service all brands of speakers, including vintage guitar speakers. We stock recone kits for most major brands and models of modern and vintage speakers, as well as a large stock of HF drivers and diaphragms.

East Coast RTW Service Center

dBm is the east coast service center for the awesome RTW range of high-end audio meters & monitors. We provide warranty / non-warranty service and repairs for RTW hardware & software upgrades.

Digidesign by Avid Technology Power Supply Parts

Power supply harnesses available here. This common repair part remedies many problems with these industry-standard ProTools controllers. Call our parts experts at 212.629.0326 to place your order.

SSL, Apogee & Prism Sound Service Center

dBm is very happy to be a warranty and service center for the legendary likes of Apogee Digital, Prism Sound and Solid State Logic (SSL). Our experts are ready to service your gear.

Resurrect Your Dying Classic Keyboard

Roland Juno-106 owners, dBm’s highly-skilled technicians can refurbish the original parts, re-calibrate the synth and return it to its original glory permanently!

Get in Touch With Our New York Audio Equipment Repair Specialists

and get your gear fixed right

PS: If you don’t have a current repair need, let’s keep in touch for the future.

Three easy steps to getting back to business...

Contact us, by clicking the button below, or call us at 212.629.0326.

We email you a quote to get started and you pay online.

Rest easy. We update your repair ticket at each stage of the process.

PS: If you don’t have a current project, let’s keep in touch for future projects.

Want to feel what it's like to hand over ALL your repair concerns to the dBm experts?

We invite you to tap into our 100+ combined years of audio equipment repair expertise. Manufacturer’s Warranty Repair. Maintenance. Restoration.  We have hundreds of happy industry-leading customers.

Simply click the button below to get in touch with one of our musical instrument & audio equipment repair pros now!

PS: If you don’t have a current repair need, let’s keep in touch for the future.

Frequently Asked Questions

“I need my gear fixed yesterday! Can you handle it?”

In short, yes. Well, not yesterday, but ASAP!

Typically, turn around is 2-3 weeks, including finding parts, and actual repair.

But, we do offer a Rush Service for an additional fee of $75 to $125, depending on whether you choose a 1 week or emergency time frame.

“Do you offer a guarantee on repairs?”

We have built our business on our reputation. That means a lot to us.

dBm Pro Audio/Music Services guarantees all of its non-warranty repairs for a period of sixty (60) days from the date of pickup or delivery. If the unit fails with the SAME PROBLEM within this period, return the unit immediately and we will service it at no charge. If the unit requires ADDITIONAL PARTS to solve the ORIGINAL problem, you will be charged ONLY for the parts.

ALL returns are subject to inspection and evaluation by dBm. If, upon inspection, it has been determined that the unit in question has been subsequently modified, abused, tampered with, or repaired by another service organization, the customer will be duly notified and an estimate for the additional incurred diagnostic and service charges will be issued.


“I am not in NYC. Can I ship my gear to be fixed?”

You bet!

If you are shipping in a unit for repair, please enclose a detailed description of the problem, suggestions on how to reproduce the problem if only seen intermittently, and (if the unit is under warranty) a photo copy of your original sales receipt, so we can honor your warranty claim.

Pack the unit WELL (preferably in the original box and packing) and send (insured) to:

dBm Pro Audio Repair
276 Meserole St
Brooklyn, NY 11206


We’re sure you understand that dBm is not responsible for damage or loss incurred due to inadequate packing materials or improper box labeling.

A few ways to make sure your gear arrives in good condition:

  • Be sure to use a heavy-gauge cardboard box in good condition with at least 4 inches of packing material (e.g. crushed newspaper, bubble-wrap, etc.) on ALL sides.
  • Heavy items such as Power Amps and such should be packed in a DOUBLE-WALL BOX.
  • Cover any old labels on the box that you use.

NOTE: PLEASE DO NOT USE PACKING PEANUTS UNLESS THE UNIT IS WRAPPED IN A PLASTIC BAG FIRST! The residue generated by this messy packing material can be detrimental to the operation of electronic and electromechanical equipment, as it tends to lodge itself in switches, connectors, key contacts, gears, etc. Doing so will void your warranty.

Shipping International Units? All international units MUST be accompanied by a COMMERCIAL INVOICE containing the item description and commercial value.

Shipping from a storefront shipper (Mailboxes, UPS Store)? Supply us with a personal return address, phone number and contact name, NOT the address and phone number of the shipper! ANY units received in this manner will be sidelined until you contact dBm.

What happens when your unit arrives? You will be issued a work order #, which you will refer to anytime thereafter when inquiring about your repair.

“What exactly do you do?”


  • is factory-authorized by most major manufacturers of pro audio, amplification, keyboards, guitars, sound and DJ gear.
  • is fully equipped to perform restoration, repairs, and overhauls on vintage tube guitar amps and audio gear, as well as vintage keyboards.
  • services ALL DAW/digital recording gear, including, but not limited to Avid/Digidesign audio hardware, plus all mfrs. digital mixers.
  • maintains a vast hard copy and computer service documentation library of over 20,000 manuals from over 300 manufacturers.
  • is a full-service, factory-authorized acoustic and electric guitar and bass repair, set-up and maintenance facility.
  • is a full-service speaker recone center, and maintains a large stock of replacement speakers, drivers and diaphragms.
  • stocks hundreds of tubes and parts for Pro Audio and Musical Instrument applications (including hard-to-find AMPEG tubes)

“I have a tight budget.”

Well, we have a sweet spot when it comes to budgets. After all, we put HUGE MUSCLE into our work.

We think you will find that getting your gear fixed right, and on time, is worth every penny.

Get in Touch With Our Musical Instrument Repair Specialists

and get playing again

PS: If you don’t have a current repair need, let’s keep in touch for the future.

We have a solid intuition that you’d love to
get your gear fixed soon, by calling in the right guys.

Well –

then just relax & get in touch with one of our repair specialists at 212.629.0326.


We specialize in repairs on backline equipment, DJ & wireless gear, musical instruments, speaker recones and more.

Get in touch now, so you are back up and running ASAP!

Riley Difford

dBm Pro Audio
276 Meserole St
Brooklyn, NY 11206
Tel: 212.629.0326

dBm is Part of the Pro-Sound Family of Companies: a One-Stop-Shop for All of Your Audio Needs

Member of NAMM
Member of the Audio Engineering Society
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